Our longtime experience of laboratory Instrumentation means faster repair times, better up-time and enhanced customer confidence.
Your partner for gas generation and chromatography
Our telephones are answered by a real person, 24 hours a day, 365 days a year
SERVICE FOR GAS GENERATORS
HOW DOES IT WORK?
Our instrument service team provide support services to laboratory users of laboratory and light industrial gas generator, including nitrogen, hydrogen and zero hydrocarbon air units. We service a wide range of instrument brands and models, covering all of the most popular models.
Customers can choose from a range of service cover levels (from an annual planned maintenance service, up to full repair cover with service level agreements) or choose one-off maintenance if they prefer.
WHAT ARE THE BENEFITS
- All major brands supported, including: Chromalytic, Peak Scientific, Parker, Domnick Hunter, Proton, LNI Swissgas, FDGSi.
- Our unrivalled experience of laboratory instrumentation means that we can support, troubleshoot and diagnose issues with the entire instrument system, not just the gas generator. This means faster repair times, better up-time and enhanced customer confidence.
- Flexible and affordable contract options to suit all maintenance budgets.
- Automated ticketing system and self-service portal. Customers can easily request and track support by emailing [email protected].
- Our telephones are answered by a real person, 24 hours a day, 365 days a year.
FOR WHOM IS THE SERVICE RELEVANT
Customer requiring support contracts, one-off service activities and instrument validation for:
- Nitrogen generators for LC-MS
- High purity nitrogen generators
- Zero air generators
- Hydrogen generators
- FT-IR dryers
- TOC generators