What our customers say

I don’t really have too much to add, just keep focusing on customer service and making sure the level you provide exceeds everyone else. I would happily recommend you to anyone. 5/5

iLS Scientific Equipment Engineer, CBRE Working with Pfizer Global Workplace Solutions

I have been very happy with the service that Chromalytic offer our organisation.

Materials Characterisation Laboratory

Calling in a recent issue with a hydrogen generator was easy. Support and repair was quickly arranged and the engineer who attended the call was efficient. 5/5

Contract Testing Laboratory

“EPC was faulty. it was taken away and fixed and returned to us and installed. Very happy with the service provided.” 5/5

UKAS Accredited Laboratory

“Always read to provide technical advice and support whether in person or via email, with a depth of knowledge of our systems and requirements that allows all possibilities to be explored to find the right solution.” 5/5

R&D Reseach Laboratory

“Chromalytic have always done their best to keep our laboratory equipment in working order for nearly 10 years now. We know that we can depend on Chromalytic to solve problems.” 5/5

Toxicology Dept, major London hospital

“Excellent service response, repair and continued communication. All in all very satisfied.” 5/5

NHS Teaching Hospital, Cambridge

Having used Chromalytic for a number of years we have always found their support highly professional as well as friendly. They always go out of their way to help, responding quickly and showing great resourcefulness and flexibility to ensure we are up and running again as quickly as possible. Approachable, reliable and a pleasure to work with, we will not hesitate to continue using them in the future.

Mohanad Habbal MSc BSc,

Senior Biomedical Scientist, Metabolic Neuroendocrine & Nutrition Laboratory, Clinical Biochemistry Department, Bristol Royal Infirmary

We have used Chromalytic for two years for our servicing and have been very happy with them.

Chromalytic also recently custom-made a generator for us, one that meets the exact technical requirements of our instrumentation. It was built in a modular fashion so we have the utmost flexibility for any future requirements, we can add &/or replace modules as and when our requirements change. The separate compressor means that if I want to keep noise and heat levels down in the lab I can house it elsewhere.

Chromalytic’s engineers are knowledgeable and friendly and I enjoy the flexible and accommodating attitude I always find with them.

Neil Burton

Managing Director, Q3 Analytical Ltd. – Bioanalytical CRO for Research and Drug Discovery

Having worked with Chromalytic for a number of years we have always been impressed by their professional approach and obvious competence in their field. On top of that they’re always a pleasure to have around, clearly explaining any issues and then coming up with solutions to suit us, not necessarily the easiest option for them. They’re always prepared to go that extra mile to make sure we’re up and running and fully informed.

I would highly recommend Chromalytic to anyone looking for support for their gas generation and/or chromatography systems.

Graham Turner

Head of Analytical Services, Alere Toxicology Plc.

I have found Chromalytic to be helpful, knowledgeable and very professional. Chromalytic are my preferred contractor for the maintenance and qualification of our Nitrogen generation systems.

Andy Lilley

Facilities Manager, Vectura Group

Chromalytic have been looking after our HPLC/UPLC systems and nitrogen generators for approx 10 years, and throughout that time they have consistently provided an extremely high yet very cost-effective level of service. All their engineers are highly skilled and proactively communicate any issues which need attention; professional yet approachable, always willing to “go the extra mile” rather than just providing a “tick-box” service. I have no hesitation in recommending them to anyone looking for a first-class maintenance and support service.

Senior DMPK scientist

Cambridge-based Pharma company

We have found the Chromalytic engineers helpful and reliable.

Paul Gugan

Materials Characterisation Unit, TARRC